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05-16-2023 08:29 AM
Hello,
there's a problem with my login into my pc:
yesterday at school a friend started trying to catch my password, he didn't stop so the pc was blocked. Then the pc asked the verify phrase (A1B2C3) I done it and i wrote my pin that I'm sure which it is. I pressed Enter and under my name it is wrote:"This login option is disabled due to failed login attempts or repeated shutdowns. Please use another sign-in option or keep your device on for at least 2 hours and try again." Well this happened yesterday, and till now it says the same thing. I can't use any other option because this pc don't have face identification or any finger print, only password and pin. So I can't write my pin cause it is unviable and I'm sure that the pin I remember it is to access my pc. Please help me cause I need this pc to study and for school, and I can't buy a new one cause I bought it only 1 year ago. Thank you!
05-16-2023 10:00 AM
Welcome to the HP Community -- a Peer-to-Peer Forum for people who use HP Technology
Unfortunately, Our Community cannot help.
All Community members are prohibited from providing any information that can / will breach the device security.
Effective March 2019 >> Community Rules of Participation
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
NOTE: Do NOT respond to anyone who sends you a Community Private Message and offers to help.
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