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Coddy1
New member
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Message 1 of 2
164
Flag Post

I cannot get past the System diagnostic.

HP Recommended
Pavilion All-in-one

When I turn on my desktop it says boot Device not found. Then prompts me to install an operating system on the hard disk. When I go to system diagnostics and select hard drive check and run it, it says there is No hard drive installed, though I've used the computer before.

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @Coddy1,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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