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I failed to boot with external SSD

HP Recommended
Example: Pavillion 570-p023w Desktop
Microsoft Windows 10 (64-bit)

My goal is to improve performance by using a Samsung T5 portable ssd:

  • Connected to USB-c on front of PC
  • Used paid version of EaseUS, via the “Migrate” option, to get the SSD ready.  To my understanding via EaseUS procedures it was not necessary to manually load Windows onto the SSD.
  • Followed steps exactly to set SSD as boot drive.  I may have needed to disconnect the previous boot device before booting, but I didn’t the first time.
  • Tried to 2.2 beep error signals and no signal at all to monitor.
  • Attempted various common BIOS recovery procedures to no avail.
  • Newest BIOS was installed and working prior to all of this.

I figured details would be better than a lot of fluff.  Thanks in advance!

HP Support Agent
HP Support Agent
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HP Recommended

@canyonlake1 Welcome to HP Community! I must let you know that HP doesn't support or recommend using 3rd party software to mirate or clone the OS, instead, you may want to use the HP Recovery media to install the OEM on the new drive, that said, for now you may perform a power reset and a few other steps per HP standards to resolve the beep error:


Ensure your device is OFF.

Unplug all the external devices (If any).

Disconnect the power from the computer

Press and hold the power button for about 30 seconds.

Connect the power supply

Press the power button to turn on your device and check if the issue persists.


If the issue persists, after the above steps, try the below:

To recover an earlier version of the BIOS on your computer:

  1. Turn off the computer.

  2. With the computer off, press and hold the Windows key and the B key at the same time.

  3. Still pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows and B keys until the BIOS update screen displays or you hear a beeping sound (usually 8 beeps).


    If the key presses do not work, press and release the Power button, and then immediately, press the Windows and B keys at the same time, repeatedly, until the computer beeps or opens the BIOS update screen.

    The power LED light remains on, and the screen remains blank for about 40 seconds before anything displays on the monitor. You might also hear beeping sounds. Eventually, an HP BIOS Update screen displays and the BIOS update begins automatically.

    HP BIOS Update screen showing a progress indicator

    • If the HP BIOS Update screen displays proceed to the next step.

    • If the HP BIOS Update screen does not display, do one of the following depending on the condition:

    • Computer starts into Windows: The computer starts into Windows if the power button and keys are released too soon. Repeat the previous steps, holding the power button down for 2 or 3 seconds.

    • Power LED light turns off: The computer turns off if the power button is pressed and held down too long. Repeat the previous steps, holding the power button down for between 2 and 3 seconds.

    • After repeated attempts, the HP BIOS Update screen does not open: Your computer does not support this function or it has a hardware problem that is preventing the tool from opening.


(By the end of this article all the issues should be resolved)


Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.


I am an HP Employee

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