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- HP Community
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- Desktop Boot and Lockup
- I forgot my password and I have a new phone number since I f...

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11-07-2021 10:26 AM
I had to fix my computer. Since then I have a new phone number and I can’t remember the password. The problem is I can’t get into my computer now and unlock it because it asked for the password and then ask for my Old number to send me a code. I do not have this old number anymore. How do I unlock my computer?
11-08-2021 11:22 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards,
MayS.