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HP Recommended
Microsoft Windows 10 (64-bit)

I bought a refurb HP desktop PC.. small form factor..

 

lately when it is switched on  my wife gets a message

 

non boot disk or disk error
replace and strike and key when ready

 

she has to hold the power button to force the pc to power down then on restarting the pc it boot normally into Win 10

 

confused.. Help please

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

 

I did a search on YT and found a possible solution to the second boot issue.

 

the RTC battery

 

I changed that and it seem to be ok now.. boots into Windows without the boot error message now.

View solution in original post

5 REPLIES 5
HP Recommended

hi

You have purchased a "refurbished" computer
It must be tested and sold in working order
Your problem could become definitive, I strongly advise you to contact the seller

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thanks for looking t my post..

 

It is out of warranty now.  I'm just interested in why it finds the same SSD  boot drive  to be ok on re-boot that 's all. (there is no disk in the CD tray or a USB stick plugged in to confuse anything) 

 

Any ideas?

 

Thanks

HP Recommended

a problem of this type can have different causes
Sometimes hardware, sometimes software
possibly check

HP PCs - Testing for Hardware Failures | HP® Customer Support

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hi

 

I did a search on YT and found a possible solution to the second boot issue.

 

the RTC battery

 

I changed that and it seem to be ok now.. boots into Windows without the boot error message now.

HP Recommended

very interesting
there are many messages here with this type of boot problem
And I have not yet seen it seems to me that this could be fixed simply by replacing the rtc battery
Personally, I don't see the causal link, although it may be a possibility, I'm not saying otherwise..
so provided
let it continue
You could confirm within a few days / weeks
This might be a solution for others, thanks

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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