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- I have a HP 22-dd0123w 21.5" FHD All-in-One Intel Pentium Si...

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09-21-2024 03:38 PM
HP 22-dd0123w 21.5" FHD All-in-One Intel Pentium Silver J5040 2.0GHz 4GB RAM 128GB SSD Windows 11 Home S Mode. I shut it down properly, now it will not turn on. I can see where it plugs into the back that the power supply is working as there is a little light. But it won't turn on no noises nothing.
09-22-2024 01:07 PM - edited 09-22-2024 01:08 PM
Hard Reset - Diagnostics
On a desktop system, unplug computer. |
Plug back in then ---
A hard reset should fix the problem
|
Makes sure you can pass the memory and disk test. If you still cannot power up then check warranty
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09-22-2024 01:21 PM
I did the steps exactly as stated, it didn't turn on. It doesn't make sense because it worked perfectly fine one day, I shut it down and now it won't start back up. I have tried a different power supply with no change. It has the little light in the back where it plugs in that is on but when I push the power button it doesn't do a thing.