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- HP Community
- Desktops
- Desktop Boot and Lockup
- I have a desktop all-in-one and suddeuwill not turn on

Create an account on the HP Community to personalize your profile and ask a question
06-07-2024 05:09 AM
Hi @willymax,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are facing issues with your PC not turning on.
To be able to answer you effectively, we need some information.
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Meanwhile, refer to this document Computer does not turn on, start, or boot.
Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee
06-12-2024 03:23 AM
Hi @willymax,
I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Take care and have a great day ahead!
Please reach out to me if you have any questions.
Thanks
Elohi_NR
I am an HP Employee
Nal_NR-Moderator
I am an HP Employee