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Malb1985
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I have an HP Touchsmart 310 that won't power on. The light on the power brick lights up, and the ind

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Hp touchsmart 310

I have an HP Touchsmart 310 that won't power on. The light on the power brick lights up, and the indicator light on the back of the system lights up. When I hit the power button, the button itself flashes 3 times, then stops. The system itself doesn't make any noise, nothing from the hard drive or optical.

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Riddle_Decipher
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@Malb1985 To identify & understand what those blinking lights represent: Click here

Have you reset the computer to release excessive static? If not, use the below steps:

  • Ensure your device is OFF.
  • Unplug all the external devices (If any).
  • Disconnect the power cord from the PSU,
  • Press and hold the power button for about 30 seconds.
  • Connect the power supply (power cord).
  • Press the power button to turn on your desktop.

Meanwhile, here's what you need to do, to attempt a solution:
CLICK HERE FOR STEP BY STEP INSTRUCTIONS
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: Click here
(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community!

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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