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‎07-19-2021 01:22 AM

HP Recommended
Product: Pavillion dm3

When I boot my computer, it shows start up menu. But none of the keys sure functional. How else can I perform booting? 

 

Category:
2 REPLIES 2

‎07-19-2021 08:38 AM

HP Recommended

@Jerrykov 

This is a 12-year old laptop and most likely, the drive has failed completely by now -- which is why you are getting that menu.

 

Since HP no longer supports this model, you will need to find a local laptop repair facility to have them examine it to see if it can be salvaged.



I am a volunteer and I do not work for, nor represent, HP
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‎07-20-2021 04:06 PM

HP Recommended

> none of the keys sure functional

 

If you see that menu, try the "up-arrow" or "down-arrow" keys, to move the "highlighting" from one menu-item to the next. Then, press the "Enter" key to select the highlighted item.

 

But, I agree with @WAWood  -- you probably are seeing that menu because Windows cannot be loaded from the "dying" disk-drive.  It's time for a certified computer technician to have a quick (not spending much of your money) look.

 

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