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Manda51
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Message 1 of 2
310
Flag Post

I have power but have a black screen

HP Recommended
HP Pavilion All-in-One - 24-r149
Microsoft Windows 10 (32-bit)

no errors on display just gone black

tried some things and nothing works,  have power as the fan works but no display

 

1 REPLY 1
BeemerBiker
Level 9
2,140 2,114 176 504
Message 2 of 2
Flag Post
HP Recommended

Borrow a second monitor or attach a TV set and see if it works. 

It is possible that windows needs to run before the second monitor is recognized. Try to login "blind"

If you hear the windows "tada" then the login worked.

Press the windows key and the letter "p"  to enable the second monitor. **

 

general help on startup with black screen

https://support.hp.com/us-en/document/c03518095

 

** you will need to move the cursor down and press enter to get "duplicate screen"

BeemerBiker_0-1656006323679.png

 

 

 

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