I’m trying to replace the original HD with a SSD in my 24-080na AIO, Using SSD as BOOT DRIVE

[pommie5]

hp 24-e080na DESKTOP PC UPGRADE I am trying to upgrade my hp 24-e080na Desktop PC. To this end I have firstly installed an upgrade to DDR RAM. This has been successful. I next went about trying to install a KINGSTON KC600 1024GB 2.5” SATA SSD To replace the ORIGINAL 1TB HD. I was Originally advised to CLONE the Original HD ( Obviously including windows 10, which was Original to the PC ) I Therefore completed this by using MERCURIAN REFLECT ( 30 DAY TRIAL ) I completed the CLONING and then tried to install it onto my pc( as the BOOTABLE DRIVE )At this point I was using a SATA Cable to connect to my PC. I tried to manipulate the BIOS as much as I felt I was able but was unsuccessful ( I’m no COMPUTER WHIZZ BY ANY STRETCH OF ANYONES IMAGINATION !! )After being unsuccessful I was advised that , Cloning wasn’t the direction to go ! I should wioe/FORMAT The NEW SSD, then DOWNLOAD A MICROSOFT LATEST VERSION OF WINDOWS 19 onto a 8GB pen drive.After doing this I then removed the original HD & Installed the NEW SSDThis has NOT WORKED EITHER, All I’m getting isosceles I restart the PC AWAIT the fans, hold the ESC KEY the PC Starts but just gets to the page where I’m told to press the ESC KEY to enter the STARTUP PAGE !!It matters not what I press, I cannot access the STARTUP > BIOS.I’ve taken out the SSD & Reinstalled the ORIGINAL HD & back and forth about 8 times now n absolutely NO PROBLEMS WITH THE ORIGINAL HD , BUT SSD ZILCH, NADA, NINE, NO !! Is there anyone who can shed some light on this problem please. REGARDS BOB POMFRET

[BeemerBiker]

Normally one clones the old HDD to the new SSD.  I have used Western Digital cloning software which is a version of Acronis True Image.  It does not expire.

Is your HDD corrupted?  That might cause a problem.  If you cannot boot with the old HDD then your bios setting are wrong and need to be reset to default. 

Anyway, I suggest you put the new SSD into your system and do a factory restore.  Unless I am mistaken, your full product ID is 2WC72EA#abu and it is supported for cloud recovery

Get a 32gb flash drive and go here and put in your full product ID

https://d34z73bbtpzgej.cloudfront.net/

follow instructions to create the 32gb flash 

Boot your AIO with the flash and do the factory recovery.  You may need to delete existing partition on the SSD

After doing the cloud recover you may want to directly upgrade to windows 11 as explained here

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Issues-upgrading-to-windows-11...

[pommie5]

HI 

Many thanks for your swift reply !

I find it funny/frustrating at times when, someone suggests one method, then you try it and it doesn’t work { for me at least} so I then spoke to a guy at a computer shop who actually poopooed absolutely the previously tied method.

This was the case with my trying initially to CLONE V MERCURIAN REFLECT.

 Anyways going forward  I’ll attempt your suggestions now.

so firstly would you suggest that I AGIN FORMAT THE SSD ? & Proceed to use the western digital /acronis  true image cloning software.

the Original HD works absolutely fine { I have to keep going back to using it as the SSD will not Boot. }

Having firstly installed the NEW SSD, How would I be able to go about doing a FACTORY RESTORE { ASSUMING I’m going to have to install my NEW SSD by using the USB 3.0  to SATA 2.5”adaptor cable. ?  Doing a factory restore, is this going to copy my OS windows 10 from my HD onto the NEW SSD

The product id you’ve mentioned is correct.

The product {after checking } is supported

i’mgoing to get a 32GB  flash drive  to facilitate the rest of your suggestion

how would I go about deleting the existing partition on NEW SSD { WOULD THIS BE VISIBLE TO ME ONCE I’VE COMPLETED THE FACTORY RECOVERY. ?

Hopefully this all works for me ! If so ill then be able to follow your next recommendation & upgrade to WINDOWS 11 !

INCIDENTALLY ! If I do the cloud recovery will I not need a new license key for windows 10 as I had WINDOWS 10 ORIGINALLY INSTALLED when the AIO was purchased ?

I Really appreciate all the help that you’ve given me in this project, because being of a certain age I cannot afford the loss of any mote Hair.

Very Best Regards Bob Pomfret

[BeemerBiker]

This is how I would have done the clone

Attached the new SSD to this cable or something like it

https://www.amazon.com/Mediasonic-SATA-USB-Cable-Optimized/dp/B085DJWZPY

fi the SSD was previously used then the partitions need to be deleted.  Usually the cloning software will tell you that there is something on the disk and ask your permission to delete all the data.  It is not unheard of to get the disks mixed up and clone an empty drive onto the one with the data losing everything in the process.

Before attaching the new SSD bring up the "Create and Format" application and make a note of the disk number.  As shown below the "C" drive is disk 0

To the right of the "C" partition you may see the HP Recovery partition.  This partition has backups of the BIOS and possibly other recovery items.

When you attach the SSD it will have a different disk number making it easy for the cloning software to identify and for you to instruct the software to clone 0 over 1.  The cloning will ask to delete what is on disk 1.  If it cannot then post back here for more help.

============here is the problem when using SATA instead of USB cable=========

when you attach a drive using SATA you have to turn the system back on and the OS may decide that the new drive is drive 0 and the old drive is 1.  You then have to identify the drive by it's name. If disk 1 is "seagate" and disk 0 is Kingston then you know to clone drive 1 over drive 0.

What I do is remove the HDD and keep it around for 30 days as 99.999 percent of the time that is "startup death" interval.  If you get past 30 days the drive is usually good for 10 years.  I then put the drive back into the system as a second drive, verify that I booted up on the SSD and not the HDD, and then use windows disk partitioning software to delete all the partitions on the old HDD.  I would use the USB3 cable when deleting partitions to be sure that I was deleting from the old HDD a not the new SSD.  There is no need to reboot when attaching a drive using USB.

The link I provided shows a USB3 cable.  It cannot be used in a USB2 slot because USB2 does not provide enough power to run a HDD lor SSD.  It needs to plug into a USB3 slot on your AIO and preferable one of the "charging" USB3.1 or 3.2

[pommie5]

HI n AGAIN 

THANKS FOR YOUR REPLY

I have been out to obtain a new FLASH DRIVE { in actual fact I bought 2.      1x 32GB       1 x  64gb. I didn’t realise but the

32 is a USB 2.0.      N.      THE 64 IS A     USB 3 I WILL FOR THE SAKE OF QUALITY N SPEED USE THE 64GB }

IM GONNA ATTEMPT THIS PROBABLY OVER THE WEEKEND { MY GOOD LADY WIFE IS IN HOSPITAL AS WE SPEAK }

on checking the rear of the AIO I can see that there are in fact 4 USB ports 2 being a USB 2.      &.   2 being USB 3 GEN1

SO In view of what you’ve said regarding the SATA CABLE requiring USB 3 I’ll ensure correct connection into the USB3 PORT { at least for the SSD power supply}.  THE SATA CABLE THAT IVE PURCHASED HAS A SS USB GEN 1 {BLUE} & a standards USB2 So I’m at least thinking that I should be good to go with that.

once I’ve attempted/completed the project I’ll ensure I let you know the outcome.

until then, MANY MANY THANKS.    REGARDS BOB

I 

[pommie5]

Hi AGAIN. IVE Followed your instruction but when you got to the part below I got confused ?? 

 At this point:      instructing the cloning software to chose “ o “. Over “ I  “.  Is the cloning software that you’re discussing/referring to the MERCURIAN  that I had on trial? As I’ve no longer got this software. I do seem to remember you mentioned some other software n I think you mentioned it was free?

 REGARDS BOB

[BeemerBiker]

If you are doing cloud recovery just put your new SSD into the laptop and boot the USB flash with the cloud "factory restore" and follow instructions from the restore app.

 If you are cloning the old drive to the new one then

Is the new drive in an adapter?

What software are you using?  Was it installed on your old drive?

If you booted up with your old drive in the laptop then it is disk 0 and the new drive is disk 1

[pommie5]

Hi I was hopefully following the guide you put forward to me.

i installed the NEW SSD Via the USB 3 TO 2.5” SATA adaptor  and Re-Formatted the SSD { as I had previously, due to other suggestions, installed WINDOWS 10 onto it }. 

So after Formatting the NEW SSD I then tried to follow your instructions further.

In this message that I’m replying to  you’re asking “ if you’re doing a cloud recovery “ 

 my question then to you would be “ is this what I’m to try to do ie cloud recovery “. I was under the impression that i was being directed to do a clone of my ORIGINAL HD !

As i have no cloning software, would you then suggest that i go the route of a cloud restore? 

If so if i just connect my SSD to my DESKTOPS USB3 PORT via the USB 3 to 2.5” SATA CONNECTOR will my desktop likely recognise the USB 3/SATA/SSD  & i will then be able to complete the  “ FACTORY RESTORE “ Onto the NEW SSD ? After following the instructions from the restore app?

Regards BOB

[BeemerBiker]

I went back and read your original post and it appears you cannot get past the ESC key which is a major problem and way different from cloning not working right.

The ESC key is used to run the diagnostics and tapping it after power on will bring up a startup page where you can run diagnostics or get into the BIOS setup.  Some HP systems do not have built in diagnostics but that can be downloaded.   However, you should be able to get into the BIOS setup by pressing F10 during the startup process.  Can you get into the BIOS setup?  I assume your system was working fine and you upgraded the memory.  Did you do any other upgrades such as a BIOS upgrade?   Can you boot windows with the old drive in place?

==============

The following is only useful if you can boot into windows

If the old drive is in good working condition then you should clone it to the new one. The cloud recovery is to be used only if the old drive has a problem

The cloning software will do the partitioning and formatting.  It will either do it on its own or ask your permission first.  The cloning software will create different partitions than windows 10 disk initialization will create.  

You should not be installing windows 10 or 11.

With the original drive in your AIO, power it up, tap the ESC key and run one pass through the disk and memory diagnostics.  if all pass then boot up windows, attached the USB adapter with the new SSD and run the cloning software.  It should ask permission to delete the any data from the new drive.  Just make sure you are deleting it from the new drive and not the old one.   If the cloning software wants to clone disk1 to disk0 just make sure that disk0 is the new SSD you bought.  When finished cloning, remove the old drive and put the new one in it its place.  if it does not boot there is a different problem.

==========

Please advise me if your system cannot boot into windows or cannot get into the BIOS setup or run diagnostics.  We can only solve one problem at a time here and your system needs to be able to boot up. 

[pommie5]

HI

 Okay so I’ve used the hp cloud recovery tool, onto a 32 gb stick.

would i now be correct in reading that I’m not now going to need this ?

to answer your latest questions !

 With the old HD installed, i can after having turned off my 24-080na AIO Desktop pc LEAVING IT FOR A FEW MINUTES Then doing a re-start,  then press on -off -on -off of the ESC KEY the screen shows the startup menu  i can then press either 

F1sys info

F2 SYS DIAGS

F9BOOT DEV OPTS

F10 BIOS SETUP

F11 SYS RECY

ENTER - CONT STARTUP 

 If i press F10 i get the file, storage, sec,

if i go to storage i get 

dev config

storage opts

BOOT ORDER

if i go to BOOT ORDER

 I get UEFI BOOT SOURCES

WINDOWS BOOT MANAGER

USB HARD DRIVE

ATAPI CD/DVD DRIVE

Am i reading correctly now that with my ORIGINAL HD INSTALLED,

MY NEW SSD, CONNECTED TO THE SATA CABLE/USB3 & USB  CONNECTERS

[ MY CABLE IS A   USB3   &   USB    TO 2.5” SATA ADAPTOR cable }

REMOVE THE 32 GB STICK !!

IF I’M CORRECT ABOUT REMOVING THE 32 GB STICK.   

I can’t understand how i can transfer from the  ORIGINAL HD to the NEW SSD.

I CAN ONLY THINK THAT I’VE GOT THIS TOTALLY TWISTED IN MY MIND.