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‎05-25-2024 02:36 PM

HP Recommended
Product: HP ENVY Desktop - TE01-0014
Operating System: Microsoft Windows 11

Hello - 

 

I keep getting a "Boot Device Not Found" error, Hard Disk (3F0). When I try to do use HP Assistant, is says I need a BIOS update and when I agree, it cancels the transaction. When I try to go through HP Updates, it does not give me the option for Windows 11 for my computer, only Windows 10. Help... Thanks!

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1 REPLY 1

‎05-25-2024 04:49 PM

HP Recommended

You will not be able to recover or reinstall Windows because your drive is failing.

 

You would first need to replace the drive and you would not then be able to do the recovery because the files you need are on the failing drive.



I am a volunteer and I do not work for, nor represent, HP
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