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HP Recommended
HP ENVY Desktop - 750-524
Microsoft Windows 11

Recently when I attempt to boot my HP 750-524 desktop computer with Windows 10 on it, I immediately get the message "keyboard error."  I was using a wireless keyboard and mouse.  So, I decided to change to a wired keyboard and mouse that connect to USB ports on my desktop.  Prior to connecting them, I checked to make sure they were working by connecting them to my laptop computer, and I found that they were working fine.  I then connected them to my HP 750 and repooted this computer.  However, I received the same error message.  I tried connecting the keyboard and mouse to different ports on the 750, and I still receive the same error message.  I have tried to access this computer's B IOS, but the keyboard error occurs so quickly that pressing F10 repeatedly or F11 does not work.  I would appreciate suggestions that any of you may have. Thanks, Paul S.

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