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Microsoft Windows 10 (64-bit)

I clicked a websisite link and the computer froze I unplugged it to try and restart now it won't turn back on but the whit light in the back is on

1 REPLY 1
HP Recommended

Hi @Pleasehelp987 

 

A white internal power supply LED (Desktop) or a white LED on an external power brick may indicate the power supply has failed.

 

Regards

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