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HP Pavilion x360 Convertible 14-dy1006TU (58J26PA)

Im installing windows 11 through a usb but when i was downloading it shows i dont have drives. what drives should i download so that i can install windows 11. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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I have zipped up and attached the Intel storage controller drivers, below.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and W11 should install.

 

Your notebook is also supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

 

Since you have to use the utility on another PC as I assume your notebook is not working, you will have to enter your PC's product number in the tool's search window in order to proceed to make the recovery drive.

 

Your PC's product number is 58J26PA#AB4

View solution in original post

3 REPLIES 3
HP Recommended

I have zipped up and attached the Intel storage controller drivers, below.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and W11 should install.

 

Your notebook is also supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

 

Since you have to use the utility on another PC as I assume your notebook is not working, you will have to enter your PC's product number in the tool's search window in order to proceed to make the recovery drive.

 

Your PC's product number is 58J26PA#AB4

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Thanks

HP Recommended

You're very welcome.

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