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HP Recommended
Hp touchsmart
Microsoft Windows 10 (64-bit)

I have hp touchsmart 520 pc, my screen is going black when i switch it on, when i opened the computer, I found one slot of the dual memory module empty, is it the cause of the problem

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

No, that would not be the problem.

 

The slot is there to install additional memory and that is completely optional.

 

Unfortunately, I wouldn't know what the problem is, but it isn't due to the empty memory slot.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

No, that would not be the problem.

 

The slot is there to install additional memory and that is completely optional.

 

Unfortunately, I wouldn't know what the problem is, but it isn't due to the empty memory slot.

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