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‎08-12-2020 04:33 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Every time I start or restart my computer, I get a message before windows boots that says a fan is not operating correctly. I have to press enter to disregard the message or my computer shuts back down. All my fans are working correctly and can be controlled with the CAM software I'm using, so how do I get the message to stop? I've updated the BIOS already.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-13-2020 05:55 PM - edited ‎08-13-2020 06:05 PM

HP Recommended

Hi,

 

I can only guess you will see this POST fan error message if you connect one or more chassis fans to the chassis smart hub.

 

The HP motherboard is looking for chassis fans. They don't exist.

 

I have no idea why you see a ghost fan in CAM. Never had this problem with a retail (Asus, Gigabyte, or MSI) MB.

 

Maybe a different forum member has more insight.

 

Regards

 

 

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4 REPLIES 4

‎08-13-2020 04:15 PM

HP Recommended

Hi,

 

I use CAM software in conjunction with a NZXT chassis and a NZXT AIO CPU cooler.

 

Why are you using CAM with a HP PC?

 

What happens if you remove CAM software?

 

Regards

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‎08-13-2020 05:27 PM

HP Recommended

Hey, understand the confusion,

I bought a Pavillion desktop a couple of years back and upgraded the case and graphics card, but the motherboard and other parts are still the HP ones. I checked the smart hub on the case and only 2 fans were plugged in, still getting the message and "ghost fan" in CAM.

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‎08-13-2020 05:55 PM - edited ‎08-13-2020 06:05 PM

HP Recommended

Hi,

 

I can only guess you will see this POST fan error message if you connect one or more chassis fans to the chassis smart hub.

 

The HP motherboard is looking for chassis fans. They don't exist.

 

I have no idea why you see a ghost fan in CAM. Never had this problem with a retail (Asus, Gigabyte, or MSI) MB.

 

Maybe a different forum member has more insight.

 

Regards

 

 

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‎08-13-2020 06:05 PM

HP Recommended

Hey,

That makes a lot of sense considering I got rid of the old stock fan after I got the case. Oh well, thanks for the help!

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