Instability issues with new bios update

[GlazedDonut345]

hi i have a HP Pavilion TG01-2032no and i have recently been experiencing instability issues, my computer freezes whenever i use it after a couple of hours, this only started after i updated my bios (which was by accident). i tried doing a bios rollback but my bios doesn't have this option and its incredibly bare bones I cant really change anything at all in my bios. so i am wondering how could I install older bios. 

[Kuroi_Kenshi]

Hi @GlazedDonut345,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP Pavilion TG01‑2032no started freezing after a recent BIOS update, and you’d like to roll back to an older version. Let’s go through a few steps to check what could be causing this and how you can safely reinstall an earlier BIOS.

Confirm Current BIOS Version

Press Win + R, type msinfo32, and check the BIOS version/date.

Note this down so you know which version is currently installed.

Visit HP’s Support Page

Go to HP’s official support site and search for your model: HP Pavilion TG01‑2032no.

Under Drivers & Downloads, look for the BIOS section.

HP usually lists multiple BIOS versions, including older ones.

Download the Previous BIOS

Select the version prior to the one you installed.

Download the installer (usually an .exe file).

Save it to your PC.

Prepare for BIOS Installation

Close all applications and ensure your PC is connected to reliable power.

Do not interrupt the process once started.

If possible, back up important files in case of unexpected issues.

Run the BIOS Installer

Double‑click the downloaded file and follow the on‑screen instructions.

The system will restart and flash the older BIOS version.

Allow it to complete without pressing any keys.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[GlazedDonut345]

Hi, @Kuroi_kenshi  
thanks for the response, i did what you said and found that my bios version is "AMI F.38", I tried looking for previous bios versions on the support page but they only had 1 version of the bios which is the current one i have installed, there were no previous versions listed there.  so what should i do now?

[Kuroi_Kenshi · Accepted solution]

Hi @GlazedDonut345,

Thanks for checking the BIOS version and confirming that only AMI F.38 is available on the support page. That helps clarify the situation.

When only one version is listed, it means the current BIOS replaces all previous revisions, and HP has locked rollback for this model. In this case, freezing after the update is usually caused by one of the following: firmware optimization changes, resets in voltage/power limits, or drivers that are not re-initialized after the BIOS update. Let’s go through a few steps that can stabilize the system without requiring a BIOS downgrade.

1) Reset BIOS Settings Manually After Update

– Restart the PC and press F10 repeatedly to enter BIOS.
– Select Restore Defaults or Load Setup Defaults.
– Save and reboot.
Firmware updates sometimes keep old profiles, causing instability.

2) Update AMD/Intel Chipset Drivers (Critical After BIOS Update)

– Go to HP Support Page → Drivers.
– Download and install the Chipset Driver package for your CPU platform.
– Restart your PC.
The chipset driver communicates with the firmware; outdated versions can cause freezes.

3) Reinstall Graphics Driver

GPU drivers can crash after a BIOS update.
– Use DDU (Display Driver Uninstaller) in Safe Mode to clean old drivers.
– Install the latest GPU driver from NVIDIA/AMD.

4) Disable Fast Startup in Windows

– Control Panel → Power Options → Choose what the power buttons do.
– Turn off Fast Startup.
This prevents Windows from loading corrupted firmware states into memory.

5) Run Full System Check for Firmware-Level Errors

– Open HP Support Assistant → run Full Hardware Diagnostics (Storage, Memory, Thermal).
If the freeze is caused by temperature or a failing drive, diagnostics will catch it.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,