Issue with drive

[Sadiye11]

So, my stupid self thought it would be a good idea to update the driver in device manager by replacing one of the storage controllers for SATA intel controller drive just because it was required for intel optane memory application and now i am stuck with an “Inaccessible boot device” error i tried different cmd commands aswell but looks like everything has gotten limited and when i check for drivers in cmd it says something like “no drivers found” i can literally do nothing 

[Sadiye11]

I reinstalled windows with the missing driver and selected it in “re-image  your computer” option and it got fixed! It was necessary for me to delete a partition but I was lucky that it was empty

[Raj_05 · Accepted solution]

Hi @Sadiye11,

 Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

It seems like you are experiencing issues with your HP All-In-One Desktop PC after updating a storage controller driver, and you are now encountering an "Inaccessible boot device" error. If the driver update has caused this problem, you may need to perform some troubleshooting steps to resolve the issue. Here are some suggestions.

Access Advanced Startup Options:

• Restart your computer and enter the Advanced Startup Options. You can do this by holding down the Shift key while clicking on Restart from the Start menu.
• Navigate to Troubleshoot > Advanced options > Command Prompt.

Use System Restore:

• If you have a restore point created before the driver update, you can use System Restore to revert your system to a previous state.
• In the Command Prompt, type rstrui.exe and press Enter to open the System Restore wizard.

Check and Repair System Files:

• In the Command Prompt, you can use the sfc (System File Checker) and chkdsk commands to check and repair system files.
• Type sfc /scannow and press Enter. This will scan and repair system files.
• After that, type chkdsk /f /r and press Enter. This will check and fix disk errors.

Revert Driver Update:

• If the driver update is causing the issue, try to revert to the previous driver version.
• In the Command Prompt, you can use the pnputil command to uninstall the driver. For example, pnputil /delete-driver oem0.inf.

Check Boot Configuration:

• Use the bootrec command to rebuild the Boot Configuration Data (BCD).

bootrec /scanos bootrec /rebuildbcd

• Follow any on-screen instructions.

Check SATA Mode in BIOS:

• Make sure that the SATA mode in the BIOS/UEFI is set correctly (e.g., AHCI).

Use Windows Automatic Repair:

• Restart your computer and enter the Advanced Startup Options.
• Navigate to Troubleshoot > Advanced options > Startup Repair.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support