01-27-2020 09:11 PM
my wife DL and bios updated prompted by HP and now after a few min after logging in it freezes and reboots . tried everything including removing the little battery for a few min to try and set it back to factory and it still does this. we can't afford a new MB .... what do we do!
Solved! Go to Solution.
01-28-2020 03:06 AM
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
Read Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
Hopefully one of these documents will cover (and solve) your problem...
Turn off the computer, and then connect the power cord. Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps. The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery. HP BIOS Update recovery in progress If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website. If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.
A Nod Is As Good As a Wink...