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‎08-28-2026 09:54 AM

HP Recommended
Product: HP Slim Desktop PC S01-pF2000i (4M0H7AV)
Operating System: Microsoft Windows 11

HP desktop randomly shuts down once every day (no pattern, it happens at various times).  When I check Windows event viewer it shows "event ID 41, Task (63) source kernel-Power".  Error code varies, such as (0x50), (0x139), (0x13A), (0xA). I've tried all of recommended repair steps such as: updating drivers & BIOS, adjust & disable auto restart, ran HP Hardware Diagnostics, ran sfc/scannow, extensive SSD hard drive tests, processor tests, system board tests, TPM test, etc.  

Thinking it may be overheating, I even tried a small desk fan giving additional ventilation to the HP cabinet vent holes.  After trying this for 3 days, the desktop still shut down randomly every day.  

As a last resort I purchased & installed a new HP power supply unit.  Problem still continued.

I don't do any gaming or heavy usage computing, just normal home usage.  

This desktop is 2 years & 8 months old. It has had no issues prior to this.

I use Google Chrome & Microsoft Edge a lot for normal browsing & internet searches.  Could they be corrupted?

 

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