Kernel apc pending during exit

[vetteengr]

Hi,

I'm an idiot and now my sys is corrupted. I was able to get back in by using Safe Mode (not with network). I ran anti-spy and seems to have cleared a ton of malware. I still can't boot normally. I get the blue screen of death. All my restore points are gone and the recovery tool is also wiped out. My data is stored on the D drive while the OS is on C which is a SSD.

Help appreciated.

Thank you

Suresh

[CF4 · Accepted solution]

Hi

If you can try this...

ISO images of various Microsoft OS's are available. They can be be downloaded (sometimes you need a licence key other than the HP OEM key) and 'burnt' to a DVD or USB. They will NOT contain the appropriate HP software, like drivers etc, but will enable a repair to be started

https://www.microsoft.com/en-us/software-download/windows7

https://www.microsoft.com/en-us/software-download/windows8

https://www.microsoft.com/en-us/software-download/windows10

For when you only have Linux etc (non MS OS) to create install media.
https://www.microsoft.com/en-us/software-download/windows10ISO

There are Linux things like KNOPPIX, but hopefully the above will help.

[vetteengr]

Hi,

Thank you for your response. I reached out to HP and purchased a recovery USB drive. I should get it tomorrow (wed). Will give that a shot. Should have gone down your path, but now that I have paid $50+, will wait and try it out tomorrow. Will update once i try it out.

Thank you again.

Suresh

[vetteengr]

Hi All,

I received the recovery USB from HP, but unfortunately, the recovery stalls around 75% of the way. I get a "recovery attemp has failed". Looking @ the log that was saved, doesn't say much? Any help?

[vetteengr]

I decided to abondon the hp boot usb and take the generic boot option from microsoft. All is well, unfortunately it deleted my data drive too, was not planning on it given  my windows was installed on a separate drive by itself. Anyways, i recommend in the future back up all your data irrespective of which drive it resides on and then use the Microsofts recovery files.

Thx for the support.

[CF4]

Hi

Knoppix / Gparted can recover deleted partitions, so......