cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
344
Flag Post
HP Recommended

Solved!

Keyboard Function Keys Not Working

Pavilion 540n
Microsoft Windows XP

When the desktop turns on, the monitor detects the system and shows some messages.  I believe a few important messages relevant to the issue are shown below.

  • Award Medallion BIOS v6.0, An Energy Star Ally
  • Intel (R) Pentinum (R) 4 1600 MHz Processor
  • CMOS Checksum error - Default loaded
  • Press F2 to continue, F1 to enter SETUP
  • 01/20/2002-SiS650-P4S-LA

I tried two different keyboards (one with USB connection) and pressed F1, F2, and other function keys on either keyboard, but none of these keys worked so I was unable to continue. 

I would like to retrieve some old files from the old computer.  Your help would be much appreciated.

  

1 REPLY 1
Highlighted
Level 12
11,043 11,017 577 1,658
Message 2 of 2
321
Flag Post
HP Recommended

Solved!

Keyboard Function Keys Not Working

> Intel (R) Pentinum (R) 4 1600 MHz Processor

> CMOS Checksum error - Default loaded

> Press F2 to continue, F1 to enter SETUP

 

There is a "button-battery" on the motherboard, about the size of a USA $0.25 coin, that needs to be replaced.

Power-off the computer, and disconnect the AC power cord.

Remove the battery, noting that there is etched lettering on the top of it, and replace it -- costs less than $1 US.

Connect a "legacy" PS/2 keyboard -- the one with a round connector, possibly coloured PURPLE.

Reconnect the AC power cord.

Power-on the computer.

Press F1 to enter SETUP.

Reset the current date/time on your computer.

Save/Exit from SETUP.

Tell us how it goes.

 

 

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation