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‎02-18-2022 09:07 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

I am no longer able to login my computer. The keyboard and onscreen keyboard both do not type characters, only the numbers work and hence I cannot enter the password. 

 

Any help would be appreciated. 

Thank you 

Sorin

Category:
1 REPLY 1

‎02-19-2022 07:30 AM - edited ‎02-19-2022 07:31 AM

HP Recommended

What is your model and product ID.  Hard to solve problem without it.

 

If you can get access to the BIOS do all the keys work then?

Tried another keyboard?  Borrow a USB one.

I am a retired Principal Analyst, and a community volunteer.
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