Keyboard hangs up when typing,

[hisself]

When I am entering data, the computer hangs momentarily, sometimes for a few seconds, sometimes for 15-20 seconds. It acts as if a buffer is full, and sometimes will skip characters.  Often, it just won't accept data.

Any ideas?

[Bill_To]

Hi

I would try a different keyboard to rule out your existing keyboard. Same symptoms using a different, known good, keyboard suggests your existing keyboard is okay.

Run HP startup Diagnostics to check all hardware (system and component tests). Start the PC. Tap ESC key. Select F2 key.

Run a check disk. Open an administrative command prompt. Enter, without quotes, "DISM.exe /Online /Cleanup-image /Restorehealth"

Upon completion run the following command "sfc /scannow"

[Williamjoe]

Uninstall Device:

Search for “Device Manager” and run it as administrator.
Find the keyboard and mouse in the list of devices and expand those items.
Right-click them one at a time and select Uninstall Device.
Windows will display a warning, telling you that you’re about to uninstall the device from your system. Make sure to check the box in this window if it appears, then click Uninstall. If no box appears, simply click Uninstall.
Do the same with the other device then restart the computer.

Update Drivers:

Search for “System Information” and look for System Model or Baseboard Product. This is the name of your computer’s motherboard. Laptop users don’t need to do this step, as most laptops have model names, such as EliteBook 840 G1, etc.
Search for the motherboard’s name + drivers or the laptop’s model name + drivers on google.
Find the appropriate drivers for your mouse and keyboard and download them.
Run the .exe file when it has finished downloading and follow the instructions.
Restart the computer if the installation doesn’t prompt you to do it.

Update/Reinstall USB drivers:

Go to Device Manager
Look for Universal Serial Bus controllers in the list and expand the item
Locate the device driver and right-click it (There can be a ton of different items in this list – either pick the one called “Standard” if you’ve got one or go for the ones with the brand name).
Go to Properties
Select Uninstall Device
Restart the computer

Regards,

Will