-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Keyboard nor responding in boot menu

Create an account on the HP Community to personalize your profile and ask a question
05-24-2025 02:23 PM
today I added more ram and more storage to my pc,aswell as a new gpu but it didnt boot, so I unplugged the new hdd, swapped the gpu back and then tried to boot it again to which only this screen shows up, telling me to press f1 to boot, issue is when i press f1 on my keyboard,absolutely nothing happens
05-25-2025 04:47 PM - edited 05-25-2025 08:02 PM
Greetings @Kidsune
Welcome to the HP Forum.
The keyboard may be unresponsive because the UEFI/BIOS is stressed (too many new components installed at the same time) which is causing the PC to halt at the POST screen.
You should also remove the new RAM in addition to removing the other component upgrades. Try the PC using the HP factory config to see if it will POST and load Windows.
Start the PC again. You should now be able to sign in to Windows.
You might have to reset the BIOS to defaults or remove the CR2032 MB battery to reset CMOS if the PC will not successfully POST and load Windows when using HP factory components.
Then only do one component upgrade at a time if the PC is stable. Start the PC after each component upgrade to check stability.
Regards