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HP Recommended
Microsoft Windows 10 (64-bit)

I am stuck in POST Error, it says to press f2 to open system disgnostics and when I try it doesnt respond, even if I try to press enter to continue start up it sitll doesnt work. How to make my keyboard register in POST Error?

3 REPLIES 3
HP Recommended

Greetings @dejnOn 

 

Welcome to the HP Forum.

 

The keyboard may be non-functional when you see the error message.

 

Try shutting down the PC.

 

Now see if you can check your PC's hardware using HP Diagnostics as follows:


Start the PC and repeatedly tap the "ESC" key.

Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.

 

Let the Forum know how it goes.

 

Regards

HP Recommended

Thats the point I can not press F2 on my keyboard.

HP Recommended

Greetings @dejnOn

 

What do you have? A Desktop or a Laptop?

 

I get it.

 

I thought you might be able to run diagnostics after a shutdown/restart.

 

Well, you may need to have a local PC Tech take a look if the PC is not in warranty.

 

How can you look for a possible hardware problem by checking components if you have no keyboard function and you cannot check the hardware?

 

Try different USB ports or a different keyboard. 

 

Regards

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