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Burford65
New member
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Message 1 of 2
161
Flag Post

Keyboard won't connect

‎05-31-2021 04:16 PM

HP Recommended
Product: Envy All-in-one
Operating System: Microsoft Windows 10 (32-bit)

I reset windows and now my keyboard won't connect. There isn't a dongle to connect. The support won't tell me what drivers I need to download and I couldn't figure it out. Any ideas?

1 REPLY 1
itsmyname
Level 9
5,032 4,948 230 644
Message 2 of 2
Flag Post

‎05-31-2021 07:30 PM

HP Recommended

All the necessary device-drivers for any keyboard are included in Windows -- no need to "download" anything.

 

Borrow a "wired" keyboard from a friend, and connect it to any USB port, in place of your keyboard, and try again.

 

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