-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Laptop issue

Create an account on the HP Community to personalize your profile and ask a question
01-22-2024 05:49 AM - edited 01-22-2024 05:54 AM
@Ganesh57 wrote:Hi, my laptop has become very slow. It has 1 TB HDD. Should i change it to SSD
Before changing anything out, please create a recovery USB if you have not done that yet. Use the HP recovery manager as described in step 4 here or if not available then just the windows 11 recovery as described here.
You may not need to change out the HDD for an SSD because your motherboard seems to support the addition of an NVME drive. Page 16 of the users manual lists several NVME drives that your motherboard supports. Before getting into adding an NVME drive consider the following:
Bring up the windows 11 Disk Cleanup application and free up some space. Be sure to select the System Files cleanup, check all of the boxes and then select the option to remove all but the last restore point.
If you still have the single 4gb memory consider upgrading to a second 4gb for total of 8gb. The spec for your system shows that the product part number is 21W92PA and a parts list is here.
The parts list shows you have the L10598-855 memory stick, 4gb. You can add a second stick easily. The motherboard is part number M03669-601 and if you click on the photo you can see two sockets for memory and also two sockets for M.2 devices (WLAN and NVME)
Go here and enter your product ID and see if you have cloud backup. If you have cloud backup then you do not need to create a recovery USB.
According to that user manual, your system will accept L78856-001 which is a 1tb NVME drive.
You should be able to install something like this in your motherboard and use any of the free cloning software to clone your HDD to it.
After cloning, I recommend you remove the HDD and use the system for 30 days to be sure the new NVME works. Put the HDD back in if you want and reformat it. Alternately you can keep it for backup or use it like a flash USB with this cable.
before upgrading anything please confirm the memory and drive that you have by using the following two commands from the windows command prompt
wmic memorychip get devicelocator, capacity, speed, MemoryType, formfactor, partnumber, manufacturer |
wmic /namespace:\\root\microsoft\windows\storage path msft_disk get Model,BusType |
for example
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it