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HP Recommended
HP notebook 15
Microsoft Windows 10 (64-bit)

My laptop after getting switched on displays hp logo and stops loading until i press some key keyboard. If i dont press anything in keyboard it just stops loading and just displays the logo. After pressing  key it functions normally. Need help.

1 REPLY 1
HP Recommended

@Gnanesh123 Welcome to HP Community!

 

I understand that the laptop will not boot struck with the HP logo.

 

I have a few steps that should help,  

 

Some HP Notebook PCs come with two sticks of memory and have two memory slots. If you experience a black screen or blue screen with HP logo, the problem could be with one of the sticks of memory or with one of the memory slots.   

 
To determine what is causing the failure, try to isolate the problem by:  

  • Performing a memory self-test   

  • Checking for loose memory modules   

  • Testing the memory modules   

  • Testing the memory slots  
     
    For more details: Click here (Windows 10-Notebook)

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