-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Laptop not turning on, white and orange light blinking

Create an account on the HP Community to personalize your profile and ask a question
08-03-2024 09:12 AM
I'm trying to turn on my laptop but there's no sound of fan or starting up, instead the light near charger plug is blinking orange and white.
08-06-2024 07:25 AM
Hi @Immukher,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The blinking orange and white light on your HP 14 Laptop usually indicates a power or battery issue. Here are some steps you can try to troubleshoot.
Check Power Supply:
- Ensure the charger is properly connected to both the laptop and the power source.
- Try using a different power outlet.
- If possible, use another compatible charger to see if the issue persists.
Perform a Hard Reset:
- Disconnect the power adapter and remove the battery (if it's removable).
- Press and hold the power button for about 15-30 seconds to drain any residual power.
- Reconnect the power adapter (without the battery) and try turning the laptop on.
Inspect the Battery:
- If you have a removable battery, reinsert it securely after performing the hard reset.
- If the battery is built-in, you might need to have it checked by a technician if the laptop doesn’t turn on after the reset.
Check for Faulty Hardware:
- If the above steps don’t work, there could be an issue with the internal components.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator