• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Notebook - 15-bn070wm

My laptop started to do an automatic repair and it failed to do that and when it starts up its sounds like a fax machine trying to send something if anyone knows how to fix it please let me know

5 REPLIES 5
HP Recommended

@Amber69 -- is there any media in the CD/DVD player that is making a "scratching" noise while it is spinning?

 

Inside the computer, is there any cable that is now touching a fan-blade, causing the noise?

For a laptop, this will be nearly impossible to determine.

 

Inside a desktop computer, is the fan inside the power-supply causing the noise?

 

Could it be a "failed" ball-bearing at the centre-point of a fan, objecting (loudly) at trying to spin the fan-blades?

 

In the worst case, the noise could be coming from your computer's disk-drive.

 

You say that you have a laptop.

If it really is a "desktop", then carefully, remove a side-panel, start-up your computer, and see if you can identify the source of the noise, WITHOUT TOUCHING ANYTHING inside your running computer.

 

HP Recommended

There's no disk in it to make a scratching noise. Its the hp real tree laptop I've had it for a couple years or so and its the first time its ever made any type of noise it was running slow but I think that was because of all the pictures I got on it that I was about to try and get off. It makes a clicking sound abit after the fax sound

HP Recommended

@Amber69 -- the worst possibility is that the movable read/write mechanism inside the disk-drive is "scratching" against the recording surface, and the "clicks" are when the movable parts "hit" against the center-post of the spinning disk-drive, or beyond the edge of the disk-drive.  

 

VERY BAD NEWS!

 

Stop using the laptop, unless you are copying your personal files to an external "backup" device, and get professional help IMMEDIATELY.

 

HP Recommended

Ok I will try to find a repair shop it won't even let me load into the computer at all. It keeps saying windows disk needs to e inserted or something and boot manager 

HP Recommended

@Amber69 -- It keeps saying windows disk needs to e inserted or something and boot manager 

 

A mis-quote fFrom the Original Star Trek: it's dead, Jim.

 

Your only remedy is to replace the disk-drive, and to reinstall Windows.

Note that it might be possible to connect the current disk-drive as a "secondary" disk-drive, to try to copy your Personal Files, even though the files that were necessary for it to load Windows are missing/damaged/unreadable.  Maybe.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.