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‎09-25-2024 07:06 AM

HP Recommended
Product: HP ZBook Fury 16 G9 Mobile Workstation PC IDS Base Model

My Zbook Fury G9 update its bios last week and Fornite is constantly crashing to desktop, and sometimes freezing/reseting the computer. I tried Read Dead Online a couple times and that also crashed. Tonight I change the settings to extermely low perfomance mode as well as 1080p 60 hz and it still crashed.

 

Any one else getting this? really wish i could roll back to the previous BIOS but that has proven to be impossible

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2 REPLIES 2

‎10-08-2024 08:25 PM

HP Recommended

Yes, EXACT same issue on a Victus. Helldivers II continuously crash, can barely launch the game. Insurgency Sandstorm often gives me a message of out of video memory and crash.

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‎10-10-2024 05:00 PM

HP Recommended

it seems the issue is the bios update ruins how memory is handled and gives memory errors. this causes crashes of the OS, as well as games thinking you are cheating and the game crashes.

I found the old bios version 1.10 (as i see others have issues with 1.11) and am running fine again. You have to expand a few times to find the old version of the bios. installed it and turned off the auto update bios setting.

 

What are the chances HP reimburse the technical fee to do the above considering they are the cause of the issue?

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