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‎08-08-2021 09:24 AM

HP Recommended
Product: Elitedesk G1 Tower 800
Operating System: Microsoft Windows 10 (64-bit)

Got an error beep code. Beeps only once. I looked up what it meant and it says this... Legacy floppy drive or CD/DVD drive error. What does this mean? Do I need to replace something? I'm not a tech person so lamen terms would be nice. Thanks!

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4 REPLIES 4

‎08-08-2021 01:56 PM

HP Recommended

@360bonefish 

My desktop is in the same date range as yours -- and it has beeped once when I start or reboot it for as long as I have had it.

 

And I can assure you, there is no floppy drive or CD/DVD drive issue with it.



I am a volunteer and I do not work for, nor represent, HP
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‎08-11-2021 06:08 AM

HP Recommended

I wish that was the case but mine beeps at a consistent pace. The screen is also black. So, it's not usable until whatever is making it beep gets fixed. Thanks for your help! 

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‎08-11-2021 12:18 PM

HP Recommended

@360bonefish 

OK, then see if anything in this identifies the issue:

 

https://support.hp.com/us-en/document/bph07107?jumpid=reg_r1002_usen_c-001_title_r0001



I am a volunteer and I do not work for, nor represent, HP
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‎08-21-2021 12:04 PM

HP Recommended

Well, I'm still having the same error beep code. I can't figure out what is holding this up. Do I need a new hard drive to fix this? All your help is SOOOOOO appreciated! 

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