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Ruby63
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Message 1 of 2
150
Flag Post

Locked out all in one computer

‎04-06-2019 07:20 PM

HP Recommended
Product: 8cc65004HW192,168

Can't get into on sign in

 

1 REPLY 1
Jeet_singh
Retired
Retired
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Message 2 of 2
Flag Post

‎04-08-2019 11:49 AM

HP Recommended

@Ruby63,

 

Thank you for posting your query on HP Support Community,

 

What is the product number of your HP All in one PC? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Is it Windows login password or Bios password?

Could you please share the screen of the issue so that I can provide you with accurate solution which should help you resolve this issue.

 

Eagerly waiting for your response!

Thank you 🙂

Jeet_Singh
I am an HP Employee

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