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09-20-2022 01:20 PM
When we first turn the computer on it says that there have been "too many login attempts" and it does not resolve. We were afraid that it was because it was hacked or something, because we had another computer before this one with the same kind of login issue, same too many login attempts thing. Whenever we turn it off we unplug it and leave it unplugged, for fear of a hacker. The password for the recovery email also does not work. I am completely clueless on what to do, do I just take it to some computer repair place? Do they even help with issues like this one?
09-20-2022 02:18 PM
Thank you for visiting the HP Support Community.
In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards. Stay safe.
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