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HP Recommended
OMEN 30L Desktop GT13-0000i (236B1AV)
Microsoft Windows 11

My PC had 32GB of RAM in slots 1 and 3. I was getting the BSOD, so I ran the Extensive Test and received error code indicating DIMM 3 was the issue (see previous post).

 

Failure ID: PLL0QJ-ALABAX-QF8V4J-40QR03

Product ID: 1K0C3AA#ABA

 

I purchased a new memory stick from HP and put it in slot 4, so now I had sticks in slots 1 and 4. The memory issues remained. I re-ran the test and it indicated DIMM 1 was now the problem.

 

Failure ID: PLL0QJ-ALABB8-QF8V4J-40B203

Product ID: 1K0C3AA#ABA

 

I find it hard to believe that all the RAM is bad. Could it be the mainboard? Any assistance would be appreciated.

 

Kind regards,

 

Bill

2 REPLIES 2
HP Recommended

hi

I guess there may be a bug..
but what you should do
remove, all modules, make sure you can identify them
Take module n° 1, test it in slot 1
do the same for number 2 then three
see the result
here I did the test with code
PLL0QJ-ALABB8-QF8V4J-40B203
Memory Module 1 Failure

 

[edit]

PLL0QJ-ALABAX-QF8V4J-40QR03

I started again several times, and now stays on module 3

try several times

 

and

PLL0QJ-ALABB8-QF8V4J-40B203

Memory Module 1 Failure

difficult to know here, if there are really two problems, or if there is not an identification error with the tests

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Agreed. Sounds like a bug, but that’s a sound test strategy. I will give it a try and report back. If nothing else, now I have 48 GB of RAM 🤟

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.