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HP Recommended
HP Pavilion Gaming - 15-ec0001nt

Blue screen and memory test 

6 REPLIES 6
HP Recommended

Hi:

 

Your notebook comes with 2 x 4 GB of memory.

 

One of the chips has failed and needs to be replaced.

 

Below is the link to the service manual where you can find the memory removal and replacement procedure.

 

Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC

 

You will have to remove one of the memory chips and test each one at a time to see which one is no good.

 

Or you may want to decide since you have to replace one memory chip, to take the opportunity to upgrade the notebook's memory to 2 x 8 GB or 2 x 16 GB memory, since chapter 1 of the service manual indicates that 32 GB of memory is supported.

 

Suggested replacement memory:

 

16 GB:

 

Crucial 16GB DDR4-2400 SODIMM | CT16G4SFD824A | Crucial.com

 

8 GB:

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial.com

 

4 GB:

 

Crucial 4GB DDR4-2400 SODIMM | CT4G4SFS824A | Crucial.com

 

You can see that the 8 GB memory chip is only a few USD more than the 4 GB chip.

HP Recommended

ı have  kingston 16 gb ddr4 2666 mhz ram . ı change ram . give a black screen pc dont opening .

HP Recommended

What is the full specification/part number of the Kingston DDR4-2666 MHz memory you installed?

HP Recommended

batuhan7_0-1722498890533.png

 

HP Recommended

Unfortunately, I don't know what the problem could have been because that memory seems to have the correct specifications including the CL19 latency.

HP Recommended

When I install new RAM, the capslock key lights up 5 long times and 3 short times.

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