Missing Product info

[InVegas]

How do I enter the Product name, Number and serial number into the system board.  I've managed to update windows 10 and I am booting up, but the system is missing that information and I did purchase this PC brand new several yrs ago.

Thanks, Stewart

[Nal_NR · Accepted solution]

Hi @InVegas,

 Welcome to the HP Support Community. 

I'd like to help!

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!