Missing System Board CT Number - I think I need an SMC.bin file? - Bios Hp AIO g020

[nerdstheword]

I've got an Hp All In One g020  - V800AA#ABA - I lost all of the product information somehow when I did a fresh install of WIndows,  It was missing everything, the serial number, the model number, sku, you name it. Also, it the MPM was unlocked initially, which would had helped a lot had I known what to do at the time. I noticed a little too late after I figured out how to input most of the information. The only thing I am missing now is the System Board CT Number, everything else I was able to input using control + A in the bios. I took the pc apart and think I found the correct CT number so I am ready to input the number so I can get rid of this blue message that pops up at each restart/ cold start. 

I am thinking I need a smc.bin file. My warranty has been up for a few years obviously since it's an older computer, so I am wondering how to go about getting this file so I can get all of the information needed for the bios? 

No new hardware has been installed. It's never even been taken apart until this problem happened.

The computer runs just fine aside from the warning message at start up about the Misssing Product Information.

Any help would be appreciated, I've tried the bcu  tools already, but led to believe they aren't compatible with my system.

Running Windows 11. 

Stock components.

Thanks in advance.

[Nirvana_95]

Hi @nerdstheword 

Welcome to the HP Support Community. Thanks for bringing this to our notice. We’d hate for you to be stuck with a product, which does not work. 

May I know from where and how did you perform the Operating System Reinstallation?

Please use the link below and follow the steps to check if the issue persists: https://support.hp.com/in-en/document/c01443496 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello @nerdstheword

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @nerdstheword 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!