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HP Recommended
Hp2311x
Microsoft Windows 10 (32-bit)
  • Monitor keep going to sleep
1 REPLY 1
HP Recommended

@Computer07 Greetings from the HP Community!

Does the message appear on an alternate monitor?

Did you reduce the resolution of the monitor and check if it works?

 

While you respond to that, I recommend you check with another monitor and if the issue doesn't occur on the other monitor, follow the below steps:

 

These messages are normal when the computer truly goes into sleep mode or loses the video signal (such as when the computer is turned off). However, if the monitor displays any of these messages when the computer should be displaying video, something is wrong.

If you suspect the monitor should be displaying an image from the PC instead of the message, use one of the following sections that match how the monitor behaves after the computer is powered on:

  • Windows opens, but after a while the monitor displays the message
  • Startup screens display, but the message opens before the Windows desktop opens
  • The message is the only item that displays on the screen

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: Click here

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.