Motherboard - Missing Product Information

[dora16]

Replaced my motherboard because the video went out.   When booting up receiving "Missing Product Information"

Product Name, Serial # and Product #....   What do I do??????

[itsmyname]

@dora16 -- try this:

1. remove the new motherboard
2. install the old motherboard
3. add-in an PCI-E video-adapter card -- to bypass the failed "internal" graphics adapter
4. enter BIOS SETUP
5. copy the "product information" values (take a picture with your smart-phone???)
6. power-off
7. remove the old motherboard
8. install the new motherboard
9. enter BIOS SETUP
10. add the "product information" values
11. save/exit from BIOS SETUP

Good luck!