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‎05-15-2019 12:16 PM - edited ‎05-15-2019 01:00 PM

HP Recommended
Product: ProDesk 400 G5
Operating System: Other

Hi!

 

On bios ver. 02.06.00 and 02.07.00 mouse and keyboard get stuck if muving mouse only go up and down and keybord do nothing if dont muve mouse keyboard working but not always.

 

 

Windows 10 Pro 64-bit Version: 17763.475

Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz

8GB Kingston 2667MHz

83F0 KBC Version 07.D2.00

Q03 Ver. 02.07.00

Serial Number : [edited]

Product Number : 4VF02EA#ABB

 

Thank you.

 

Later edit

 

Working fine with hp mouse and keyboard.

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