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- Desktop Boot and Lockup
- Ms 7613 v1.0 wont boot

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07-14-2018 01:24 PM
07-15-2018 08:16 AM - edited 07-15-2018 08:31 AM
Greetings Lucas97,
Welcome to the forum.
I am not an HP employee.
The MS-7613 supports i7-8xx processors. Try clearing CMOS (instructions included in previous link) or pulling the MB battery before installing the 870. Install a new MB battery while you are doing this.
You indicated you updated the BIOS. Is 5.15 the latest BIOS update for this motherboard? You have not provided an HP product number for the HP PC you are using.
The i7-870 is a legacy processor. My guess is this processor was used in a different PC.
The i7-870 processor may be bad (very unusual, but it can happen) if the factory processor works and you have the latest BIOS installed for the MS-7613 motherboard.
Regards
07-16-2018 07:03 PM
Hi Lucas97,
You're very welcome.
The HP spec site (link in my first response) lists the 870 as compatible.
Did you update the BIOS to the latest version available from HP?
Are you connecting the four pin CPU power supply connector to the MB?
You tried two different 870s with no luck?
I have no idea why the system won't see either 870 but it sees the i5-661?
Regards
08-08-2018 11:11 PM
I am attempting the a similar upgrade - from i3-550 to i7-870,
my MS-7613 Iona GL8E motherboard lists the i7-870 processor as compatible for my p6730f Pavillion desktop. Each time I install the i7-870, Win10 does not boot.
Are there jumpers on the m/b that need to be configured? A tool from MSI indicates I have the latest BIOS available for theMS-7613 motherboard. When I re-install the i3-550, the system works fine.
here is some system info:
Model #: p6730f Product #: BV533AA#ABA Serial #: MXX11503QP Software Build #: 11NA1MRW606#SABA#DABA Service ID #: 120-211 PCBRAND: HP Bios 6.16 3/18/2011 MS-7613 (Iona-GL8E)
08-09-2018 07:35 AM
Greetings michael94526,
Welcome to the forum.
I am not an HP employee.
You should start a new thread for your specific problem.
There is a BIOS update for your PC when using Windows 7. The "fixes" don't mention adding additional processor support.
I don't know why you are also having this problem as HP Support has verified the i7-8xx series processors should work.
Try clearing CMOS as suggested in my previous post. Replace the CR2032 MB battery while you are doing this.
Regards