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- HP Community
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- Desktop Boot and Lockup
- My HP Pavillion all in one is locked with power on lock and ...

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01-06-2024 10:29 AM
The power lock won't allow comp to turn on. I don't have a code to bypass this and HP no longer supports this unit. So am looking for an answer pass this feature
01-09-2024 11:31 AM
Hi @Cabinut1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If the power lock on your HP Pavilion 23-H110 TouchSmart All-In-One Desktop PC is preventing it from turning on, you may try the following steps to troubleshoot the issue.
Hard Reset:
- Shut down the computer completely.
- Disconnect the power cable from the back of the computer.
- Press and hold the power button on the front of the computer for 15 seconds.
- Reconnect the power cable and turn on the computer.
Check the Power Source:
- Ensure that the power outlet is working properly.
- Try plugging the computer into a different power outlet.
External Devices:
- Disconnect all external devices (such as USB drives, printers, etc.) and try turning on the computer again.
Memory and Reseating:
- If you are comfortable doing so, open the case and reseat the memory modules (RAM).
- Ensure all internal components are properly connected.
CMOS Battery Reset:
- Locate the CMOS battery on the motherboard (a coin-cell battery).
- Disconnect it for a few minutes and then reconnect it. This may reset the BIOS settings.
Check for Physical Damage:
- Inspect the computer for any signs of physical damage or loose connections.
If none of the above steps resolves the issue, it's possible that there may be a more complex hardware problem.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator