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‎04-21-2021 07:38 PM

HP Recommended
Product: HP Slimlime Desktop 260-p026
Operating System: Microsoft Windows 10 (32-bit)

This is my son's computer. It won't turn on at all,   apparently shut down by itself last night,  didn't go into sleep mode. Have tried a couple things,  unplugging the power cord from unit and wall. Holding power button for 5 seconds then trying to plug in and power on,  still nothing. Before taking it to a professional,  thought I'd check here first.  I'm not that tech savvy to open it up and investigate,  so any suggestions would be most appreciated b4 spending $$ to repair before possibly replacing. TIA.

1 REPLY 1

‎04-23-2021 05:49 PM - edited ‎04-23-2021 05:51 PM

HP Recommended

Hi,

 

Your PC is about five years old (released for sale in May, 2016). This could be a power supply or motherboard issue. Or a component connected to the motherboard.

 

No way to quickly diagnose in a forum. You would have to swap in known good replacement components to find the bad part.

 

Having a local PC tech diagnose and replace the bad part could become expensive. The decision is: take a chance the fix will be cost effective or replace the PC.

 

Regards

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