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- Desktop Boot and Lockup
- My HP Touchsmart 610 won't turn on

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01-24-2019 10:32 PM
I hadn’t used my PC in a few months and when I came back to turn it on, it wouldn’t. The battery pack and outlet both work perfectly fine and I cannot see a reason as to why this problem would occur. If anyone has any way to resolve this problem please get back to me!
01-25-2019 02:16 AM
Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat
AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR - Windows Logo key + Ctrl + Shift + B
(This key sequence actually restarts you graphics driver (W10 only).)
AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
Press the Windows Logo key + P, select a display, and then press Enter.
01-27-2019 09:23 AM
Thank you for your prompt response Lil_Boy_Blue, but after trying all these different methods the light on the side of the computer (above the power button) turns on for a second or two and then turns off. Then, their is no response from the computer. If you or anyone in the community can help please lmk!