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‎10-30-2023 09:22 AM

HP Recommended
Product: OMEN 30L Desktop GT13-0000i (236B0AV)

My OMEN 30L Desktop GT13-0000i (236B0AV) is now randomly shutting down, just instantly switches off for no reason. All Im doing is browsing and filing doucuments. There are no apps running to stress the CPU or system. I have run the HP diag on a daily basis, especially if it has just crashed to black screen and auto restarted. There is nothing on the house ring main drawing large amounts of power (wasking machine, dryer or electric heaters etc). This machine has Intel i7 with 32GB Ram and I have distconnected all attached USB devices. Put simply, it is like I have gone to the wall power socket and just swithed off! I have googles the issue and it would appear others have had the same issue. But, no difinative answer.

Please help, it is disrupting my work!

Kind reagrds

Will

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