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- Desktop Boot and Lockup
- My PC suddenly turned off while I was playing video games an...

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09-10-2023 03:20 PM
I was playing a game called Days gone on my PC. Then suddenly the screen goes black and the PC shuts down. I've tried turning it back on, but it won't work. When I plug in the socket and press the power button, the lights on the PC flash and the fan inside moves a little, but it doesn't turn on. When I press the power button again, nothing happens at all, but when I take out the socket and put it back in and then press the power button, the same thing happens again, the lights on the PC flash and the fan inside moves a little. It's been like this for a couple of days now and I dont know what to do, hope someone can help.
09-13-2023 01:31 PM
Welcome to the HP support community.
I understand that your computer is not turning on, I am glad to assist you.
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee