My PC won’t turn on

[Flygirl7771]

It won’t turn on I’ll hole the power button and it just blinks a few times then nothing ? I haven’t had it but 6 months barely even used for it not to turn on no damage to it how can I get it to work again 

[VikramTheGreat]

Hi @Flygirl7771,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for reaching out—I'm sorry to hear that your HP PC isn’t turning on, especially after only 6 months of light use. Let’s go through a few steps to try and bring it back to life:

1. Check Power Source

• Make sure the power adapter is securely connected to both the wall outlet and the PC.
• Try a different wall outlet or power strip.
• If it’s a laptop, remove the battery (if removable) and try powering on with just the adapter.

2. Perform a Hard Reset

• Disconnect all external devices (USBs, printers, etc.).
• Hold the power button for 15–20 seconds to drain residual power.
• Reconnect the power and try turning it on again.

3. Observe LED Behavior

• If the power light blinks, count the number and pattern of blinks. HP uses blink codes to indicate hardware issues (e.g., 3 long + 2 short blinks = memory issue).
• Let me know the exact blink pattern if you see one.

4. Try a Different Charger (if laptop)

• If you have access to another compatible HP charger, try using it to rule out a faulty adapter.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat